Chapter IV

MEASUREMENT

Definition of Measurement — Importance of Measurement in Psychology — Relation of Measurement in Psychology to Measurement in Management — Importance of Measurement in Management — Measurement in Traditional Management — Measurement in Transitory Management — Measurement in Scientific Management — Qualifications of the Observer — Methods of Observation — Definitions of Motion Study and Time Study — Methods of Motion Study and Time Study — Summary: (a) Effect of Measurement on the Work; (b) Effect of Measurement on the Worker; (c) Future Results to be Expected; (d) First Step Toward Obtaining These Results.